W. R. Case & Sons

The Case Limited Lifetime Warranty We warrant each and every Case knife to be free of defects in material and workmanship for the life of the owner, and we will repair or replace with a new Case knife, at our option, any Case knife that is defective. That’s how strongly we feel about the quality of our cutlery. If you believe your Case knife has a manufacturing defect, mail your knife along with a written explanation of the problem to: W. R. Case & Sons Cutlery Co. Repair Department 50 Owens Way Bradford, PA 16701 USA Case does not warrant its products against normal wear or misuse. Case knives are not intended to be used as hammers, chisels, pry bars or screw drivers. If your knife was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee. This Warranty gives you specific legal rights and you may have other rights which vary by area. Repair Statement As stated in our warranty, Case will attempt to repair any knife that may have a defect in material or workmanship. If repairs cannot be made, we will offer you a new knife. However, if the knife holds sentimental value or is a collector’s item and cannot be repaired, Case is not responsible for offering a replacement or repayment that is equal in value. Case will furnish a currently manufactured item that most closely matches the item sent in for repair.