Stormy Kromer

Stormy Kromer Cap Lifetime Warranty The Stormy Kromer Lifetime Warranty for our iconic caps started in 2010, when we began sewing a unique serial number into each cap. If you purchased a Stormy Kromer cap with a serial number and it wears out due to: Poor workmanship Faulty material Production defects We'll replace it free of charge. Our warranty does not cover: General wear Damage caused by: Misuse or extreme wear Improper care Animal damage Third-party alterations or modifications Just what do we mean by general wear? General wear is the natural breakdown of materials and fibers over a long period of use. Things like slight fraying, color fading and stains are signs of a well-loved Stormy Kromer with lots of character and is generally not considered defective. Apparel and Accessory 5-Year Limited Warranty At Stormy Kromer, we are committed to providing high-quality apparel and accessories. We stand behind the craftsmanship of our products. This 5-year limited warranty covers defects in materials and workmanship under normal use conditions. The 5-Year Limited Warranty for Apparel and Accessory does not cover: General wear Factory Seconds Damage caused by: Misuse or extreme wear Improper care Animal damage Third-party alterations or modifications Just what do we mean by general wear? General wear is the natural breakdown of materials and fibers over a long period of use. Things like slight fraying, color fading, and stains are signs of a well-loved Stormy Kromer with lots of character and is generally not considered defective. If your product fails due to a manufacturing defect, within 5 years of purchase date, we will repair or replace it, without charge or shipping charges, at our discretion. If your product cannot be repaired and has been discontinued, we will replace it with a comparable item of equal value. Remember to buy your cap from our website or our factory store in Ironwood, Michigan for this policy to apply. For a speedy start to the warranty process, please complete this form and email it to us at info@stormykromer.com. If you need further assistance, you can always call us at 888-455-2253. Already own a Stormy Kromer? Be sure you've registered it to also take advantage of our No-Charge Insurance Policy.