Sovrn republic

Warranty Policy We want you to be completely satisfied with your purchase from SOVRN Republic, please reach out to us directly at SOVRNRepublicCS@gmail.com with a brief description and any relevant pictures if you feel that your product did not live up to the premium quality you've come to expect from our brand. asdf Each product purchased from SOVRN Republic will be covered by a 2 year limited warranty for all hardware and manufacturing defects. Basically, if something breaks on any of our gear within the first two years, that shouldn't happen and we will either repair or replace it. This does not cover excessive abuse or normal wear and tear. asdfasdfasdfasd\ Lifetime Post-Warranty Support Our products are designed for frequent use and to last well beyond the warranty period. Our goal is to keep our bags out of landfills and to extend the useful service life for as long as possible. i In most situations, our in house repair team can and are happy to repair any long term issues that develop after the warranty period has expired at cost. The roundtrip shipping expense in these situations is the customer's responsibility. Simple repairs (taking less than 60 minutes) will be done free of charge, more complicated repairs will only be charged at a rate of $20/hour. i Lifetime YKK® Zipper Guarantee Since about mid 2017 for the Drifter Series and about mid 2019 for the Ambassador Series, we have exclusively chosen YKK®'s industry leading RC (Racquet Coil) series luggage zippers. i Zippers are a critical component to the longevity of a travel bag and it is worth it to invest in the best zippers that money can buy. We are so confident in these components that we will replace any bag that experiences a YKK® zipper issue (beyond our standard 2 year warranty program) for as long as we are in business. i Running total of broken YKK® zippers: 0