RÖSLE

Rösle Consumer Warranty
Information/Procedure
Standard Replacement Policy:
Rösle offers a Lifetime Warranty, for manufacturing defects only, on all items used in a home
environment. Warranty does not cover commercial use. Warranty is not based on miss-use of
product or customer error. The item must have been purchased within the United States.
How to process a warranty issue:
1. If you have a receipt please contact your place of purchase, first, regarding returning your item
for replacement.
2. If you are not able to return your item to the place of purchase, or the place of purchase will not
assist you, please follow the below written procedure.
If you feel that the item is defective and live within the United States, please feel free to send the
item to the following address for inspection and we will be happy to send you a replacement, if
warranted.
Return Address:
Rösle USA
802 Centerpoint Boulevard
New Castle, DE 19720
Attn: Karen Castagno - Customer Care
Important Information
Please be sure that your item is returned via a traceable method of shipment. We cannot replace
items without proof of return. Please fill out the below form and include it in your return
package.
You will be given an opportunity to print the form after it is submitted; please include a copy of
this form in your return.
https://www.rosleusa.com/Warranty/WarrantyProcedure.html

Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.