R1 Industries Warranty Information
At R1, we build our gear so that you won't have to use our warranty, but just in case you do, we offer the best warranty in the industry. We offer a non-transferrable lifetime warranty that covers just about everything. This is our warranty and it is laid out to protect both R1 Industries and our customers.
To start an R1 warranty claim, simply email support@r1industriesoffroad.com.
Wildcat Extreme Whips Lifetime Warranty
All R1 Wildcat Extreme whips are backed with our No Questions Asked Lifetime Warranty.*
To start a warranty claim, simply email support@r1industriesoffroad.com. We will send you a warranty form, which you will need to print and include with the old whips you are exchanging. You will need to send your whips to the address on the warranty form. WE DO NOT COVER SHIPPING COSTS. As soon as we receive your items with the warranty form, we will process the warranty and will call you for payment for return shipping. You may bring the whips to our UTV shop in Lindon, UT, or pay to ship them to and from our facility.
*Altering the whips in any way voids the warranty. (Cutting the whip to make it shorter; Cutting the wiring on the whip itself.) We realize you may need to cut your harness to make it fit, to run the wires more efficiently, or for cosmetic reasons, but we are unable to warranty modified harnesses. If you modify your harness and it quits working, you may purchase a new harness.
R1 reserves the right to deny warranty replacement due to operator negligence or apathy. Our lifetime whip warranty is intended to be used when needed by the original owner, when the whip breaks due to normal wear and tear or manufacturer defects. If we deem an upgrade as necessary or we discontinue a product we may be unable to swap out upgraded versions or lengths. No credits or additional items will be given during the warranty process. Cosmetic damages that do not impact the overall function of the whip may not need to be warrantied.
The industry-leading warranty stands to back R1's industry-leading whips. Chances are, you won't need it. If you do, it'll be as hassle-free as possible.
Warranties are non-transferrable. They are designed to offer peace of mind to the original owner surrounding their investment for the duration of the time (lifetime) that they own their R1 whips. If R1 Industries-branded whips were installed by your dealership, please let us know when starting a warranty.
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Disclaimer
For educational purposes only. LifetimeWarranty.org makes no claims as to accuracy of any provided information, check company warranty pages for the most up-to-date warranty policies. Copyrights and trademarks are property of their respective owners.