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10 YEARS PROVEN, BACKED FOR LIFE
WARRANTY & RETURNS
Our technical products can be trusted to work in every condition. Our unyielding adherence to delivering only the best gives us the confidence to guarantee that every piece of gear we make is deserving of our lifetime warranty.
Pnuma Outdoors Lifetime Warranty
At Pnuma Outdoors, we are proud to offer one of the strongest warranties in the industry. We stand behind the craftsmanship and performance of our gear. This warranty covers defects in materials and workmanship for the lifetime of the product.
What is Covered
This warranty covers:
What is Not Covered
This warranty does not cover damage caused by:
If your item qualifies for warranty coverage but can't be repaired and replaced, we'll issue a store credit e-gift card for the original purchase price. If no receipt is provided and we can't verify the purchase amount, the credit will reflect the lowest price of the item in the past two years.
How It Works
Submit a claim using the Warranty link below. You will be asked for:
Our team will review your request within 2-3 business days.
If your claim is approved, we will:
All returned items must be clean and free of debris or odor to comply with health and safety standards.
Heated Core Warranty
Heated Core provides a comprehensive warranty to ensure customer satisfaction.
Electrical Components:
All electrical heating components, including batteries and chargers, are covered by a one-year warranty.
After the initial one-year period, we are unable to replace or repair any electrical issues within the garment or accessories.
Material Damage:
Lifetime warranty coverage is offered for any material damage to the garment adhering to the standard warranty guidelines mentioned above.
For any warranty claims or inquiries, please contact our customer service team at (800) 983-1956 (9am-5pm CST) or by email at cservice@pnumaoutdoors.com.
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BACKED FOR LIFE
WARRANTY
Does your gear need a tune up? Pnuma will repair or replace damaged items per our Lifetime Warranty.
BACKED FOR LIFE
RETURNS
Wrong fit?
Don't want your purchase after all? You can start your return below.
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