Peppers Sunglasses

LIFETIME WARRANTY PEPPERS EYEWARE WARRANTY CLAIM As sometimes little defects or accidents occur, your Peppers sunglasses include an amazing warranty. Here are a few things you should know: The original store of purchase is not responsible for warranty claims. In order to process a warranty you must go through our corporate headquarters. Replacement parts are not available for purchase. Peppers warranty does not cover lost or stolen glasses. Warranty applies to domestic purchases. (Additional fees may be required to process claims outside of the continental USA) Canadian customers please contact our warranty department to process your warranty (inform@peppersusa.com) Please note that each purchase is eligible for one free warranty claim. Additional claims will incur a processing fee. To place a warranty claim please send the following to our warranty department: IF ORIGINALLY PURCHASED WITHIN THE PAST YEAR, PLEASE SUBMIT: A Completed Warranty Claim Form, found below. Images of damaged sunglasses (do not included cases, cleaning cloths, etc) A copy of your receipt from your original purchase. A previous warranty packing slip will not be accepted as proof of purchase. Once your glasses have been sent in to the warranty department the $25 fee is required for all future claims. Claims will not be processed free of charge without a copy of the original purchase receipt. If you cannot provide proof of purchase follow the instructions below. IF ORIGINALLY PURCHASED OVER ONE YEAR AGO, PLEASE SUBMIT: A Completed Warranty Claim Form, found below. Images of damaged sunglasses (do not included cases, cleaning cloths, etc) A $25* replacement handling fee, paid via submission below. Please do not hesitate to reach out via Phone or email if you have any questions. * Warranty does not apply to Chili's Eyegear or Peppers Snow Goggles. Please Note: Failure to follow the above instructions will delay your claim. Replacement glasses should be returned to you within two to three weeks via USPS. In order to process all warranty requests as quickly as possible, we do not provide tracking information. We will only contact you if there is an issue processing your request.