Members can see all the details, including definitions, ratings, Wayback Machine records, and more.
GUARANTEE OF EXCELLENCE
INJECTION MOLDED CASES (EXCEPT VAULT BY PELICAN)
LIMITED LIFETIME WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its injection molded products for a lifetime against breakage or defects in workmanship. Pelican™ injection molded cases are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes if properly closed with undamaged o-ring in place unless otherwise stated. To the extent permitted by law, Pelican’s liability is limited to the case and not its contents or foam and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product, and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
Lifetime warranty does not cover Vault by Pelican or Roto Molded cases or fabric portion of backpacks.
VAULT BY PELICAN CASES
3 YEAR LIMITED WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its Vault by Pelican cases will be free of defects in materials and workmanship for three years from the date of invoice. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Pelican’s liability under this warranty is limited to the case and not its contents or foam, and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
Where the product is purchased in Australia, the above warranty will not apply if the product has been used at any time for, or in connection with, military applications.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN™ CARGO CASES AND MOUNTS
LIMITED LIFETIME (CASES) AND THREE YEAR (MOUNTS) WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its Pelican™ Cargo cases for a lifetime against breakage or defects in workmanship. This lifetime warranty does not cover mounting hardware, which Pelican warrants against defects in materials and workmanship for three years from the date of purchase. To the extent permitted by law, Pelican’s liability is limited to the case and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
ROTO MOLDED CASES AND RACK CASES MADE IN USA
1 YEAR LIMITED WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its rotationally molded products will be free of defects in materials and workmanship for one year from the date of invoice. This warranty does not cover any associated hardware including closure hardware, shock mounts, handles, wheels, and fasteners, which Pelican warrants against defects in materials and workmanship for 90 days from the invoice date. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Pelican’s liability is limited to the case and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product, and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN SPACECASE
5 YEAR LIMITED WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees Spacecase products will be free of defects in materials and workmanship for five years from the date of invoice. This warranty does not cover any associated hardware including closure hardware, handles, wheels, and fasteners, which Pelican warrants against defects in materials and workmanship for 90 days from the invoice date. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Pelican’s liability is limited to the case and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
Where the product is purchased in Australia, the above warranty will not apply if the product has been used at any time for, or in connection with, military applications.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN TREKPAK™ CASE ACCESSORIES
1 YEAR LIMITED WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its TrekPak™ case accessories will be free of defects in materials and workmanship for one year from the date of invoice. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Pelican’s liability is limited to the accessories and not the case or its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the product in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN-TRIMCAST TECHNICAL SOLUTIONS™ AND AUSTRALIAN MADE RACK CASES
5 YEAR LIMITED WARRANTY
Pelican Products, Pty. Ltd. (“Pelican”) guarantees its Pelican-Trimcast Technical Solutions™ and Australian made rack cases will be free of defects in materials and workmanship for five years from the date of purchase. This warranty does not cover any internal foam inserts or associated hardware including closure hardware, shock mounts, handles, wheels, and fasteners which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. This warranty also does not cover any specific shock performance (Gs) or other functional performance specifications unless otherwise documented in the ‘Product Specification’ or ‘Statement of Work’ during the design and consultation process.
To the extent permitted by law, Pelican’s liability is limited to the case and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN™ TL CASE
3 YEAR LIMITED WARRANTY
Pelican Products ULC (“Pelican”) guarantees its Pelican™ TL Case will be free of defects in materials and workmanship for three years from the date of purchase. This warranty does not cover any associated hardware including closure hardware, handles, wheels, and fasteners, which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Pelican’s liability is limited to the case and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
FLASHLIGHTS/HEADLAMPS
LIMITED LIFETIME WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its flashlights and headlamps for a lifetime against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
Lifetime warranty does not cover Remote Area Lighting Systems products.
REMOTE AREA LIGHTING SYSTEMS
1 YEAR LIMITED WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its Remote Area Lighting Systems (RALS) against defects in materials and workmanship under normal use, service, and maintenance for one year from the date of purchase. This warranty applies only to the original purchaser and is not transferable.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN™ ELITE LUGGAGE
LIMITED LIFETIME WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its Pelican™ Elite Luggage products against breakage or defects in workmanship for the lifetime of the original purchaser. This warranty does not cover the latch, handles, wheels, or internal accessories, including (as applicable) lid organizer, suit bag, laundry bag, shoe bag, toiletry bag, or any other internal accessory, all of which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. To the extent permitted by law, Pelican’s liability is limited to the case and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
This warranty does not cover wear or damage caused by mishandling or carelessness of an airline or other transportation provider. A claim for that kind of damage should be made with the airline or other provider’s baggage claim office before leaving the terminal or it may be rejected by the airline or other provider. This warranty does not cover normal wear and tear, including abrasions, minor cuts, scratches, dents or soil.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN™ BACKPACKS (EXCLUDING AEGIS)
LIMITED WARRANTY (1 YEAR FABRIC / LIFETIME INJECTION MOULDED COMPONENTS)
Pelican Products, Inc. (“Pelican”) guarantees that its backpacks will be free of defects in workmanship and materials as follows:
Pelican™ injection molded hard case compartment (when present) is guaranteed for a lifetime against breakage or defects in workmanship. Pelican injection molded cases are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes if properly closed with undamaged o-ring in place unless otherwise stated.
Pelican guarantees to the original purchaser that the fabric backpack will be free of defects in materials and workmanship for one year from the date of purchase.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN™ MOBILE PROTECT BACKPACKS AND DUFFEL BAGS(EXCLUDING AEGIS)
LIMITED LIFETIME WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees that its Pelican™ Mobile Protect backpacks and duffel bags will be free of defects in workmanship and materials for the lifetime of the original purchaser. To the extent permitted by law, Pelican’s liability is limited to the backpack and/or duffel bag and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the backpack or duffel bag in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
Lifetime warranty does not cover fabric portion of Pelican standard backpacks.
ATX TRVL CASE (INJECTION MOLDED)
PELICAN™ LIMITED LIFETIME GUARANTEE OF EXCELLENCE
Pelican Products, Inc. guarantees its injection-molded products for a lifetime against breakage or defects in workmanship. Pelican™ injection molded cases are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes (IP 67) if properly closed with an undamaged o-ring in place unless otherwise stated. To the extent permitted by law, Pelican’s liability is limited to the case and not its contents or foam. Pelican will either repair or replace any broken or defective part or case, at its sole option.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
The ATX TRVL Case is designed and manufactured for each component to be replaced in the field by the purchaser. In addition, all components are for sale on pelican.com. All components are covered under the lifetime warranty; however, upon Pelican’s Warranty Department’s discretion, the components can be replaced by the purchaser or by Pelican’s Warranty Department. Each component can be replaced by the purchaser (instructions provided) and will not affect the integrity of the case (water/crush/dust proof):
- 4 Spinner Wheels
- TSA & NON-TSA Push Button Latches
- Exterior Soft-Close Handles
- Removable Interior Liner
- Multi-Stage Extension Handle
- O-Ring
To make a warranty claim, the purchaser must contact Pelican Products, Inc. at 23215 Early Avenue, Torrance, CA 90505, or at pelican.com/us/en/support/warranty or email csrwarranty@pelican.com, or by calling 1-800-473-5422, extension 5. Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN TRVL™ HYBRID - AEGIS™ AND MODPAK™
LIMITED 5-YEAR WARRANTY
All Pelican TRVL™ Hybrid Products (Rolling Duffels, Backpacks, Bags and Modpak™ accessories) have a limited 5-year against manufactured defects and failures which cause the case to become non-functional.
Upon Pelican’s warranty department’s discretion and based on use / claim, Pelican will either repair the product, replace (with same or similar product) or refund.
Our limited warranty does not cover:
Cosmetic scuffs, scratches, stains, or normal wear & tear
Use-case failure, misuse, neglect, or intentional damage
Non-Pelican / Peli products
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN™ ELITE HARD SHELL COOLERS
LIMITED LIFETIME WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its Elite hard shell coolers against breakage or defects in workmanship for the lifetime of the original purchaser. This warranty does not cover the wheels, rubber feet, drain plug/spigot, gasket, cooler accessories or color fading, which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. Pelican™ coolers are not intended for the storage or transportation of hazardous substances. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Pelican’s liability is limited to the cooler and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the cooler in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
Lifetime warranty does not cover soft coolers.
PELICAN™ PERSONAL HARD SHELL & DAYVENTURE SOFT COOLERS
LIMITED THREE YEAR WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its Pelican™ personal hard shell coolers and Dayventure soft coolers against defects in materials and workmanship for a period of three years from the date of purchase. This warranty does not cover normal wear and tear, punctures or rips. This warranty also does not cover the wheels, rubber feet, drain plug/spigot, gasket, cooler accessories or color fading, which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. Pelican™ soft coolers are not intended for the storage or transportation of hazardous substances. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Pelican’s liability is limited to the cooler and not its contents, and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the cooler in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
With a valid proof of purchase, Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
COOLER PANELS
LIMITED LIFETIME WARRANTY
Pelican Products, Inc. (“Pelican”) guarantees its Elite hard shell coolers against breakage or defects in workmanship for the lifetime of the original purchaser. This warranty does not cover the wheels, rubber feet, drain plug/spigot, gasket, cooler accessories or color fading, which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. Pelican™ coolers are not intended for the storage or transportation of hazardous substances. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Pelican’s liability is limited to the cooler and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the cooler in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
Pelican will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Pelican reserves the right to replace a broken or defective product with a standard Pelican product of comparable size and quality if no comparable product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
To make a warranty claim, the purchaser must complete the warranty claim form at pelican.com/claim . Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any product and is responsible for paying for all warranty freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subject to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser may contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com . Any claims should be made as soon as practicable. To expedite claims, the purchaser should obtain a return authorization number from Pelican Customer Service prior to returning any product. The purchaser is responsible for paying for all freight costs. If Pelican determines that any returned product is not defective, within the terms of this warranty or the Act, the purchaser may pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. In the event that Pelican determines that any returned product is defective, within the terms of this warranty or the Act, Pelican shall pay the purchaser all reasonable costs of the purchaser in making a claim under this warranty.
PELICAN™ CRATE
LIMITED LIFETIME WARRANTY
Pelican Products, Inc. guarantees its injection-molded products for a lifetime against breakage or defects in workmanship. Pelican™ Injection-Molded CRATES are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes (IP 67) if properly closed with undamaged o-ring gasket in place unless otherwise stated. To the extent permitted by law, Pelican’s liability is limited to the CRATE and not its contents, accessories or foam. Pelican will either repair or replace any broken or defective part or CRATE, at its sole option. TO THE EXTENT PERMITTED BY LAW, THE REMEDIES HEREBY PROVIDED SHALL BE THE EXCLUSIVE AND SOLE REMEDY OF THE PURCHASER. TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HERBY DISCLAIMED AND EXCLUDED. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELICAN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. To the extent permitted by law, in no event shall Pelican’s liability to the purchaser for damages hereunder exceed the purchase price of the CRATE.
PELICAN™ CRATE – INSTALLED COMPONENTS
LIMITED LIFETIME WARRANTY
The Pelican CRATE is designed and manufactured with installed components. All components are covered under the lifetime warranty; however, upon Pelican’s Warranty Department’s discretion, the components can be replaced by the purchaser or by Pelican’s Warranty Department. Each component can be replaced by purchaser (instructions provided) and when installed correctly, they will not affect the integrity of the case (water/crush/dust proof):
Aluminum Extruded Rail and Installation Screws
Push Button Latches / Hinge (“Linge”)
O-Ring Gasket
PELICAN™ CRATE, MODRAIL™ AND INTERIOR ACCESSORIES
1 YEAR LIMITED WARRANTY
The Pelican CRATE works with a collection of ModRail™ and Interior accessories to enhance organization, customization and versatility for each use case. These Accessories come with a limited one (1) year warranty. To make a warranty claim, the purchaser must contact Pelican Products, Inc. at 23215 Early Avenue, Torrance, CA 90505, or at pelican.com/us/en/support/warranty or email csrwarranty@pelican.com, or by calling 1-800-473-5422, extension 5. Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any CRATE and is responsible for paying for all warranty freight costs. If Pelican determines that any returned CRATE is not defective, within the terms of this warranty, the purchaser shall pay Pelican all costs of handling, return freight and repairs at Pelican’s prevailing rates. All warranty claims of any nature are barred if the CRATE has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident. Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia: Where the product is purchased in Australia, the above warranty will not apply if the product has been used at any time for, or in connection with, military applications. The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Australian Consumer Law as contained in the Competition and Consumer Act 2010 (Cth) (“the Act”). Nothing in this warranty limits the rights or obligations of a party under the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Act. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. To make a warranty claim, the purchaser must contact Pelican Products Australia, 2 Forbes Close, Knoxfield, Victoria 3180, Tel: +613 9765 1500, Email: warranty.australia@pelican.com. Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from Pelican Customer Service prior to returning any CRATE, and the purchaser is responsible for paying the costs of returning the goods to Pelican for inspection. If the goods are defective within the terms of this warranty, Pelican will repair the CRATE or otherwise issue a replacement good at no further cost to the purchaser. If the goods are found not to qualify for a warranty claim, Pelican will return the goods to the purchaser at the purchaser’s expense. Lifetime Guarantee does not cover Roto Molded cases, AALG products or fabric portion of backpacks. Refer to www.pelican.com/warranty for full details.
No reviews yet. Be the first to spill the Warran-tea!
For educational purposes only. LifetimeWarranty.org makes no claims as to accuracy of any provided information, check company warranty pages for the most up-to-date warranty policies. Copyrights and trademarks are property of their respective owners.