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NOLAH MATTRESS
NOLAH MATTRESS LIMITED LIFETIME WARRANTY
For all Nolah Mattresses purchased after 02/01/2025, your new Nolah Mattress is covered by a limited lifetime warranty. This limited lifetime warranty gives you specific legal rights and covers all manufacturing defects. You may also have other rights, which vary from state to state. If you think you need to claim your warranty, please let us know! Please see below for additional details.
For all products purchased prior to 02/01/2025, please click HERE to access the terms of the warranty applicable to your product at the time of purchase.
Products Covered by This Limited Lifetime Warranty.
This limited lifetime warranty (“Limited Lifetime Warranty”) extends to mattresses manufactured by Brooklyn Bedding, LLC d/b/a Nolah ("Nolah Mattress") and purchased directly from Nolah or Nolah's authorized retailers. This Limited Lifetime Warranty includes the Nolah Evolution Mattress (“Nolah Evolution 15”), Nolah Evolution Comfort+ (“Nolah Evolution Comfort+ 14 ”), Nolah Natural Mattress (“Nolah Natural 11”), Nolah Nurture Kids Mattress (“Nolah Nurture 10”), Nolah Original Mattress ("Nolah Original 10"), Nolah Original All-Foam Hybrid (“Nolah Original All-Foam Hybrid 10”), Nolah Original Hybrid Mattress (“Nolah Original Hybrid 11”), Nolah Signature Mattress (“Nolah Signature 12”), and Nolah Signature Hybrid Mattress (“Nolah Signature Hybrid 13.5”), and Luxe Alaskan King Mattress (“Alaskan King Mattress”) which collectively will be referred to as “Mattresses” (plural) or “Mattress” (singular) unless otherwise noted. Some parts of this Limited Lifetime Warranty also extend to covers sold with Mattresses ("Mattress Covers"). Mattresses are designed to work on a firm, solid-surface, on a bed base that is structurally capable of supporting the weight of the Mattress and user(s).
ALL "ALMOST PERFECT" DISCOUNTED MATTRESSES ARE EXEMPT FROM THE LIMITED WARRANTY.
Who This Limited Lifetime Warranty Extends To.
This Limited Lifetime Warranty extends to the original purchaser of any Mattress who is located in the United States (not including US territories) or Canada. This Limited Lifetime Warranty is valid only for the period of time the Mattress is owned by the original purchaser of the Mattress. The "Original Purchaser" or “you”, for the purposes of this Limited Lifetime Warranty, is the first purchaser of the Mattress from Nolah or a Nolah authorized retailer. PLEASE RETAIN A COPY OF YOUR RECEIPT AS PROOF OF PURCHASE. All Nolah warranties are not transferable.
Nolah's Limited Lifetime Warranty and Responsibilities.
Nolah warrants the Mattress in its original packaging against the defects in material and workmanship set forth below ("Defects") for the full period of the Original Purchaser’s ownership and use, from the time the Mattress is purchased by the Original Purchaser (the “Original Purchase Date”), and when the Mattress is used normally for its intended purposes.
YEARS 1-10: NON-PRORATED COVERAGE
For the first 10 years from the Original Purchase Date, the Mattress is warranted against non-excluded defects in the workmanship or materials. During this time, Nolah will repair or replace any defective Mattress at no cost to the Original Purchaser.
YEARS 11-END OF OWNERSHIP: PRORATED COVERAGE
From year 11 through the remainder of the period of the Original Purchaser’s ownership and use, Nolah will replace the Mattress at a prorated charge to the Original Purchaser. The prorated replacement charge will depend on the year the Mattress is replaced.
During years 11-15 of the Limited Lifetime Warranty, the prorated replacement charge the Original Purchaser will pay will be fifty (50) percent of the then current retail price of the same model and size as the original Mattress purchased.
During years 16-20 of the Limited Lifetime Warranty, the prorated replacement charge the Original Purchaser will pay will be sixty (60) percent of the then current retail price of the same model and size as the original Mattress purchased. /p>
From year 21 through the remainder of the period of the Original Purchaser’s ownership and use of the Mattress, the prorated replacement charge the Original Purchaser will pay will be seventy-five (75) percent of the then current retail price of the same model and size as the original Mattress purchased.
Any replacement will be of the same model and size as the original Mattress purchased. In no event will a substitution model be used as a replacement except in the case of a discontinued Mattress. In this event, a Mattress of like build and design, at Nolah’s discretion, will be used as a replacement for the defective Mattress. Replaced or repaired Mattresses are subject to the same Mattress Limited Lifetime Warranty as the original Mattress. If the Original Purchaser obtains a replaced or repaired Mattress, the Limited Lifetime Warranty term of the replaced or repaired Mattress begins from the Original Purchase Date.
Removing the Mattress Cover from a Mattress will automatically void any Limited Lifetime Warranty claim. Please contact Nolah in advance or if you have any questions.
What This Limited Lifetime Warranty Covers.
This Limited Lifetime Warranty applies to the following Defects in a Mattress:
This Limited Lifetime Warranty does not cover the following:
In the event of a Defect, Nolah's sole and exclusive liability and the Original Purchaser’s sole remedy under this Limited Lifetime Warranty will be, at Nolah's option, to provide a repaired or replacement Mattress or Mattress Cover of similar or greater value, as applicable, and subject to the Original Purchaser’s fulfillment of "Purchaser Responsibilities" below.
Purchaser Responsibilities.
In the event of a Defect and in order to get the benefit of this Limited Lifetime Warranty, the Original Purchaser must submit photographic visual evidence of the Mattress or Mattress Cover Defect to Nolah and provide Nolah with proof of the original date of purchase. If Nolah, in its sole discretion, deems a claim made under this Limited Lifetime Warranty is valid and within the first 10 years from the Original Purchase Date, then Nolah will ship a replacement Mattress back to the Original Purchaser. If Nolah, in its sole discretion, deems a claim made under this Limited Lifetime Warranty is valid and after the first 10 years from the Original Purchase Date, then Nolah will replace the Mattress at the prorated charge amount to the Original Purchaser as set forth in the Nolah Limited Lifetime Warranty. Please note Nolah takes all efforts to complete these requests as quickly as possible and some cases can take longer than others.
Disclaimer, Limitation on Liability.
TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE MATTRESS IS PROVIDED "AS IS" AND THIS LIMITED LIFETIME WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, ALL IMPLIED WARRANTIES ARE HEREBY DISCLAIMED. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED LIFETIME WARRANTY, IN NO EVENT WILL NOLAH OR ITS SUPPLIERS BE LIABLE FOR OR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE MATTRESS OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF NOLAH HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. NOLAH'S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE MATTRESS GIVING RISE TO SUCH LIABILITY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
Arbitration.
In the event a dispute arises between you and Nolah arising out of this Limited Lifetime Warranty, such dispute will be determined and settled by binding arbitration between the parties, in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). More information about the AAA is located at www.adr.org, or you can call the AAA at 1-800-778-7879.
You must seek arbitration for disputes arising out of this Limited Lifetime Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act. If you choose to pursue any rights and remedies that are not created by Title I of the Magnuson Moss Warranty Act, then arbitration is not required.
Arbitration will take place in Arizona.
The arbitration will not be combined with any other proceeding or arbitration against one of the parties. Each party will designate one arbitrator and the two designated arbitrators will select a third arbitrator, who will serve as the chair of the arbitration panel. If the two arbitrators cannot agree on the third arbitrator, then the AAA will appoint the third arbitrator. Barring extraordinary circumstances, the arbitrators will issue their decision within 120 days from the date the third arbitrator is selected by the two designated arbitrators or appointed by the AAA. The arbitrators may extend this time limit for an additional 30 days in the interests of justice. All arbitration proceedings will be closed to the public and confidential and all related records will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The decision and the arbitrators' award will be in writing and will include a statement setting forth the reasons for the disposition of any claim. A dissenting decision will also be set forth in writing. The arbitrators' award will be final and binding on the parties, and judgment thereon may be entered in any court of competent jurisdiction.
Governing Law.
This Limited Lifetime Warranty will be governed by the laws of the State of Arizona, without giving effect to its conflict of laws rules.
Warrantor.
Brooklyn Bedding, LLC d/b/a Nolah
5301 W Bethany Home Rd
Glendale, AZ 85301
NOLAH PILLOWS
Your new Nolah pillow is covered by a two (2) year limited warranty.
Warranty Term Adjustable Shredded Foam Pillow, ArcticCore™ Gel Pillow, Talalay Latex Pillow, ArcticFlex™ Pillow, Down & Feather Pillow, Side Support Knee Pillow and Bed Wedge Pillow Defects due to faulty workmanship or materials.
Non-Transferable. The Limited Warranty is only valid for the original purchaser and only for a Nolah Pillow sold by Nolah Technologies LLC. The Limited Warranty is non-transferable and not valid for any additional owners of the Nolah Pillow.
The limited pillow warranty does not cover:
Original Purchaser. The Limited Warranty is only available to the original purchaser who purchases a Nolah Pillow from an authorized reseller or through the Site. The Limited Warranty does not cover any purchases of Nolah Pillows from unauthorized resellers and/or any Nolah Pillow that is sold “as-is”, “preconditioned”, “reconditioned”, “used”, “returned”, “previously owned”, or any other similar wording indicating that the Nolah Pillow is not “new” or of “first quality”. Any purchases of a Nolah Pillow from an original purchaser will not be covered under the Limited Warranty
Warranty on Replacement Products. No new Limited Warranty is provided on any replacement Nolah Pillow. The Limited Warranty for the replacement Nolah Pillow only runs from the date of purchase of the original Nolah Pillow and will expire two (2) years from the date of the original purchase.
LIMITED WARRANTY ONLY. THE WARRANTIES AND REMEDIES SET FORTH HEREIN AND THE OBLIGATIONS AND LIABILITIES OF NOLAH TECHNOLOGIES AS STATED HEREIN ARE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE TO YOU AND YOU HEREBY WAIVE ALL OTHER REMEDIES, WARRANTIES OR GUARANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR PARTICULAR PURPOSE. YOU ACKNOWLEDGE THAT NO OTHER REPRESENTATIONS WERE MADE TO YOU OR RELIED UPON BY PURCHASER WITH RESPECT TO THE QUALITY AND FUNCTION OF THE NOLAH PILLOWS SOLD BY NOLAH TECHNOLOGIES.
1 YEAR LIMITED FURNITURE WARRANTY
Your new Platform Bed Frame, Estes Bed Frame, Estes Nightstand or Mesa Bed Frame is covered by a 1 year limited warranty. This limited warranty gives you specific legal rights, and covers all manufacturing defects. You may also have other rights, which vary from state to state. If you think you need to claim your warranty, please let us know!
Products Covered by This Limited Warranty. This limited warranty extends to the aforementioned furniture manufactured by or for Brooklyn Bedding, LLC d/b/a Nolah (“Nolah Mattress”, “we”, “us”) and purchased directly from Nolah or Nolah's authorized retailers (the "Furniture”).
Who This Warranty Extends To. This limited Warranty extends to the original purchaser of any Furniture who is located in the United States (not including US territories) or Canada. All Nolah warranties, including any implied warranties, are valid only for the period of time the Furniture is owned by the original purchaser of the Furniture. The "original purchaser," for the purposes of this warranty, is the first purchaser of the Furniture from Nolah or a Nolah authorized retailer. PLEASE RETAIN A COPY OF YOUR RECEIPT AS PROOF OF PURCHASE. All Nolah limited warranties are not transferable. The Warranty Commencement Date (“Warranty Commencement Date”) means the date at which the Furniture was purchased.
Nolah's Limited Warranty and Responsibilities. Nolah warrants the Furniture in its original packaging sold to you against the defects in material and workmanship set forth below ("Defects") when your Furniture is purchased by you and the Furniture is used normally for its intended purposes.
What This Limited Warranty Covers. This limited warranty applies to the following Defects
Any manufacturing defect in the assembly and materials of the Furniture, including warped wood, missing components, large cracks, or broken hinges. Nolah reserves the sole final decision if a perceived manufacturing defect falls under this warranty policy.
This limited warranty does not cover the following:
Comfort preference beyond the 30 night risk free trial period.
Physical abuse or damage to the structure, including but not limited to, burns, cuts, tears, warping, liquid damage, or stains; provided that the Defect is caused by such abuse or damage.
Furniture that is deemed to be used improperly, including exceeding the maximum weight capacity (Twin/Twin XL - 500 lbs, Full/Queen/King/CA King - 1,500 lbs) and/or use on an uneven surface.
Replacement of any non-defective pieces in the Nolah sleep system (for example, if you purchase Furniture with multiple components and only one component is defective, then we will only replace the defective component).
Furniture (whether manufactured by Nolah or not) sold by resellers who are not authorized retailers of Nolah.
Furniture sold "as-is", "preconditioned", "reconditioned", "used", "comfort return", "returned", "previously owned", or any other similar wording indicating that the Furniture is not "new" or of "first quality", or has previously been purchased or used by another consumer.
In the event of a Defect, Nolah’s sole and exclusive liability and your sole remedy under this limited warranty will be, at Nolah’s option, to provide a repaired or replacement Furniture of similar or greater value, subject to your fulfillment of "Your Responsibilities" below.
Your Responsibilities. In the event of a Defect and in order to get the benefit of this 1 Year Warranty, the Original Purchaser must submit photographic visual evidence of the Furniture Defect to Nolah and provide Nolah with proof of the original date of purchase. If Nolah, in its sole discretion, deems a claim made under this Limited Lifetime Warranty is valid and within the first year from the Original Purchase Date, then Nolah will ship replacement Furniture back to the Original Purchaser. Please note Nolah takes all efforts to complete these requests as quickly as possible and some cases can take longer than others.
Disclaimer, Limitation on Liability. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE FURNITURE IS PROVIDED "AS IS" AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED WARRANTY, IN NO EVENT WILL NOLAH OR ITS SUPPLIERS BE LIABLE FOR OR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE FURNITURE OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF NOLAH HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. NOLAH’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE FURNITURE GIVING RISE TO SUCH LIABILITY.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
Arbitration. In the event a dispute arises between you and Nolah arising out of this Limited Warranty, such dispute will be determined and settled by binding arbitration between the parties, in accordance with the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). More information about the AAA is located at www.adr.org, or you can call the AAA at 1-800-778-7879.
You must seek arbitration for disputes arising out of this Limited Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act. If you choose to pursue any rights and remedies that are not created by Title I of the Magnuson Moss Warranty Act, then arbitration is not required.
Arbitration will take place in Arizona.
The arbitration will not be combined with any other proceeding or arbitration against one of the parties. Each party will designate one arbitrator and the two designated arbitrators will select a third arbitrator, who will serve as the chair of the arbitration panel. If the two arbitrators cannot agree on the third arbitrator, then the AAA will appoint the third arbitrator. Barring extraordinary circumstances, the arbitrators will issue their decision within 120 days from the date the third arbitrator is selected by the two designated arbitrators or appointed by the AAA. The arbitrators may extend this time limit for an additional 30 days in the interests of justice. All arbitration proceedings will be closed to the public and confidential and all related records will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The decision and the arbitrators' award will be in writing and will include a statement setting forth the reasons for the disposition of any claim. A dissenting decision will also be set forth in writing. The arbitrators' award will be final and binding on the parties, and judgment thereon may be entered in any court of competent jurisdiction.
Governing Law. This limited warranty will be governed by the laws of the State of Arizona, without giving effect to its conflict of laws rules.
Warrantor.
Brooklyn Bedding, LLC d/b/a Nolah
5301 W. Bethany Home Rd
Glendale, AZ 85301
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