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Our Lifetime Durability Guarantee
We back every mattress with a lifetime guarantee so you can sleep with confidence.
Designed to Last
Your sleep is an investment in your well-being, and we're committed to being your long-term partner in that journey. Our mattresses are designed to stand the test of time, so you can wake up refreshed and rejuvenated – day after day, year after year.
Built with Better Materials
We've put our mattresses through rigorous testing - Each Nell mattress undergoes a durability test of 100,000 compression cycles (that's like someone weighing 220 pounds sitting on it over and over again). And we're proud to say our mattresses emerge with no signs of wear, sagging, or coil damage.
Sleep with Confidence
Nell mattresses are designed for hygiene as well as longevity. We use highly breathable pocket coils and minimize the use of polyurethane foam, which can trap moisture and harbor bacteria.
Our Warranty
Your sleep is an investment in your well-being, and we're committed to being your long-term partner in that journey. Our mattresses are designed to stand the test of time, so you can wake up refreshed and rejuvenated — day after day, year after year. When a model is discontinued, we’ll upgrade you to the next best version!
Period | What happens if sag > 1.5” (3.8cm) | Your Cost
Years 1 - 10 of purchase | Replacement with same or upgraded model | Free
Years 11 - 20 of purchase | Replacement with same or upgraded model | 70% of original price
Years 21+ of purchase | Replacement with same or upgraded model | 80% of original price
*Applies to purchases made through our website or authorized retailers. Does not cover normal wear and tear, burns, stains, tears, or mattresses used directly on the floor without a bed base.
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