Good Day Optics

Warranty

Commitment to Excellence: At Good Day Optics, we're not just about crafting the finest eyewear for your adventures, but also ensuring that they stay with you for the journey. With our unmatched industry warranty, also know as, our Good Day Guarantee, you're always in good hands.

Customers Come First

At Good Day Optics, we’re not like other brands that see you as just another sale. We believe in the old-school way of doing things—building gear that lasts and fixing it if there’s ever a problem.

Purpose Built

Each product carries a story, named after an inspiring woman, connecting our customers with our journey and community.

60 Day Free Trial

We know you'll love our products as much as we loved making them. If you don't, send them back, used and abused, hassle-free, for a full refund.

Good Day Guarantee

The Good Day Guarantee Details

Much like our unique return policy, our guarantee echoes our ethos: We've got you covered, no matter what. We genuinely believe in the quality and durability of our products, but we also understand that life happens.

Here's how it works:

Coverage: Our warranty is comprehensive, covering not just manufacturing defects, but also the rough and tumble of life. Scratches, user-inflicted damage (yes, that includes that unexpected collision with a tree or the accidental tire track after a wild mountain bike trail), and even misplacing the product after an epic night out.

Duration: The warranty lasts for the lifetime of our product from the date of purchase, ensuring you have peace of mind when you use our eyewear.

Exclusions: Abuse of the Guarantee will not be covered. The Good Day Guarantee does not cover clothing (headwear and apparel).

Claim Process: No jumping through hoops. If you have a claim, just email us at hi@gooddayoptics.com. Provide us a brief description of the issue, and if possible, attach a photo. Our team will get in touch to help you out.

Replacement: Once your claim is approved, we'll either repair or replace your eyewear, depending on the damage. If the exact model isn't available, we'll provide an equivalent replacement.

Service Fee: We pride ourselves on a hassle-free warranty process. Should you need to make a claim, a service fee of $20 CAD ($15 USD) will apply to cover processing and shipping. This ensures we can continue to offer this level of care.

Stay In Touch: Our commitment doesn't end with a sale. We're here for the entire journey. If you have questions, concerns, or just want to share a fun story, drop us a line at hello at gooddayoptics.com.

Note: The Good Day Lifetime Guarantee is applicable only to purchases made directly from www.gooddayoptics.com or an authorized Good Day Optics retailer or partner.