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Limited Lifetime Warranty
Limited Lifetime Warranty
EVERKI stands behind the quality of our products, offering a Limited Lifetime Warranty to the original owner against defects in materials or workmanship. If a defect arises, we will, at our discretion, repair or replace the product with one of equal value. This warranty does not cover normal wear and tear, accidental damage, misuse, alterations, or cosmetic damage (such as minor scratches or fabric stains). If the same product is no longer available, EVERKI reserves the right to replace it with a comparable product of equal value.
To begin a warranty claim, please click the button below. While we strive to make the process as smooth as possible, you will be responsible for any shipping costs to send your product back to our facility in Irvine, CA—and for receiving a replacement. If you have any questions or concerns, our customer support team is here to help.
Not sure your bag qualifies for warranty?
Does your bag not qualify for warranty?
Our Bag Refresh Program offers a 25% discount on a new bag when you donate your old one. It’s simple, sustainable, and still a great upgrade.
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