Columbia

Outerwear

Verify below that your product is covered under our warranty. Please only include 1 item at a time.

Certain products may be excluded from the applicable Limited Warranty as indicated at the point of sale and/or on the product hang tag.

Disclaimer: Please check with the Warranty Department before submitting previously repaired garments for warranty claims. Repair done outside of the Columbia Warranty Department may void Columbia’s Limited Warranty applicable to your product.

Limited lifetime warranty on insulated Jackets, Snow Gear, Shells, etc.

Please see complete warranty policies for outerwear here.

For warranty support on Waders, please contact (800) 622-6953 - press 2, M-F: 8:00am - 5pm PST.

Outerwear Lifetime Limited Warranty

What This Lifetime Limited Warranty Covers. This Lifetime Limited Warranty covers defects in materials and workmanship for the practical lifetime of Columbia Sportswear brand Outerwear products manufactured by Columbia Sportswear Company or its affiliates (“Columbia Sportswear”). Only original, unaltered, and unmodified materials and workmanship are covered by this warranty. This warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, alteration or modification to the product, or the natural breakdown of materials over time. Products should be returned to us for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. This warranty is applicable to United States end-user customers only.

Authorized Sellers.  Because Columbia Sportswear cannot control the quality of products sold by unauthorized sellers, this warranty applies only to products that were purchased from Columbia Sportswear or a Columbia Sportswear authorized seller in the United States, unless otherwise prohibited by law. Columbia Sportswear reserves the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized internet sites. If you have any questions about whether a seller is authorized, call us at 1-800-622-6953.

How Long This Limited Warranty Lasts. This warranty lasts for the practical life of the product. For more information, please visit our FAQ. Coverage ends if you sell or transfer the product. Proof of purchase is required.

What We Will Do. The Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, we will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Columbia Sportswear will discard your product if your product is covered under our limited warranty and cannot be repaired in Columbia Sportswear’s sole discretion. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call us no later than 10 days after you ship your product at 1-800-622-6953.

How To Get Warranty Service. You may seek resolution directly through the authorized seller where you purchased the Outerwear. In many cases, the seller will be able to assist you under its return policy. To submit a warranty claim to Columbia Sportswear directly, please complete the Outerwear Warranty Claim form here.  You must send your Outerwear to us. Outerwear must be cleaned prior to shipment according to its care instructions. Please include your completed warranty form, or include a cover letter with your name, address, daytime phone number, email address, and a brief description of the problem or complete and print our warranty form. A copy of your original receipt or proof of purchase is required.

Please note: Outerwear must be cleaned prior to shipment according to its care instructions. Products received that are deemed insufficiently cleaned will be returned to the customer unprocessed.

Shipping information. Customers are responsible for shipping items to Columbia Sportswear. We will cover the cost of return shipping. We recommend that you ship your product with a reputable carrier that can provide tracking information and proof of delivery, such as FedEx or UPS. Customers are responsible for their product until we sign for delivery. Columbia Sportswear cannot be held responsible for packages lost in transit.

In the U.S., please send to:
Columbia Sportswear
Attn: Warranty Department
7000 North Leadbetter Rd.
Portland, OR 97203

How Local Law Applies. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Limitation of Liability. COLUMBIA SPORTSWEAR'S AND ITS SUPPLIERS’, AFFILIATES’, AND AGENTS’ MAXIMUM LIABILITY PURSUANT TO THIS LIMITED WARRANTY, OR ANY OTHER EXPRESS OR IMPLIED WARRANTY, IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR THE PRODUCT. UNDER NO CIRCUMSTANCES SHALL COLUMBIA SPORTSWEAR OR ITS SUPPLIERS, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INABILITY TO PERFORM UNDER THIS LIMITED WARRANTY DUE TO EVENTS BEYOND ITS OR THEIR CONTROL, SUCH AS ACTS OF GOD, OR FOR PROPERTY DAMAGE, PERSONAL INJURY, LOSS OF USE, OR OTHER INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, OTHER THAN THOSE DAMAGES WHICH ARE INCAPABLE OF LIMITATION, EXCLUSION OR RESTRICTION UNDER APPLICABLE LAW. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Governing Law and Venue; Severability. To the fullest extent permitted under applicable local law, this Limited Warranty and any disputes arising out of or in connection with this Limited Warranty (“Disputes”) shall be governed by the laws of the State of Oregon, USA, excluding conflicts of law principles and excluding the Convention for the International Sale of Goods. The courts located in Multnomah County, Oregon, USA shall have exclusive jurisdiction over any Disputes. If any provision of this Limited Warranty is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions. If there is any inconsistency between the English and other versions of this Limited Warranty, the English version shall prevail.

Certain products may be excluded from this Limited Warranty as indicated at the point of sale and/or on the product hang tag.

Last Updated: March 9, 2026