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Submit a Warranty Claim
COAST warranties its products to be free of defects in materials and workmanship for the life of the original purchaser.
WARRANTIES
COAST Stands behind the quality of our gear. Warranty is for manufacturing defects only - it does NOT cover normal wear and tear, misuse, or battery-related damage.
How Warranties Work:
How to submit a warranty claim:
Warranty Coverage by Product (US and Canada Only):
For all international warranty requests and questions, please contact support@coastportland.com
To begin the warranty process with your COAST product, please complete the Consumer Online Warranty Request Form.
Knives, Multi Tools, and LED Flashlights/Headlamps – Lifetime Warranty
COAST warranties its COAST knives, tools and COAST LED Flashlights/Headlamps to be free of defects in materials and workmanship for the life of the original purchaser. This warranty does not cover normal wear and tear, nor damage resulting from misuse or neglect. Warranty does not cover batteries and charging accessories (or damage caused by either). Batteries or damage caused by batteries (i.e. leakage) not included in the guarantee. Warranty exchanges do not cover the cost of shipping and handling. Please hold onto the warrantied item until you receive a replacement. We reserve the right to request the damaged item back.
ZITHION-X AA and AAA Batteries – Lifetime Warranty
COAST warranties ZXAA and ZXAAA batteries to be free of defects in materials and workmanship for the life of the original purchaser. This warranty does not cover normal wear and tear, nor damage resulting from misuse or neglect. Warranty exchanges do not cover the cost of shipping and handling. Please hold onto the warrantied item until you receive a replacement. We reserve the right to request the damaged item back.
Emergency Area Lights – Five Year Warranty
COAST warranties its Emergency Area Lights to be free of defects in materials and workmanship for 5 years. This warranty does not cover normal wear and tear, nor damage resulting from misuse or neglect. Warranty does not cover batteries and charging accessories (or damage caused by either). Warranty exchanges do not cover the cost of shipping and handling. Please hold onto the warrantied item until you receive a replacement. We reserve the right to request the damaged item back.
Safety Products (Safety Vests, Safety Armband, SPG400/SPG500 Safety Glasses) – Limited Five Year Warranty
COAST warranties its Safety Products (Safety Vests, Safety Armband, SPG400/SPG500 Safety Glasses) to be free of defects in materials and workmanship for up to 1 year, and a limited 5 Year Warranty for the LED Safety Light Strip. This warranty does not cover normal wear and tear, nor damage resulting from misuse or neglect. Warranty does not cover batteries and charging accessories (or damage caused by either). Warranty exchanges do not cover the cost of shipping and handling. Please hold onto the warrantied item until you receive a replacement. We reserve the right to request the damaged item back.
Electronics Accessories – One Year Warranty
COAST warranties its electronics accessories (products with digital screens) to be free of defects in materials and workmanship for ONE year. Warranty does not cover batteries and charging accessories (or damage caused by either). Batteries or damage caused by batteries (i.e. leakage) not included in guarantee. Warranty exchanges do not cover the cost of shipping and handling. Please hold onto the warrantied item until you receive a replacement. We reserve the right to request the damaged item back.
Safety Products (Safety Hard Hat, SPG300 Safety Glasses, SL1 and SL1R) – One Year Warranty
COAST warranties its Safety Products (Safety Hard Hat & SPG300 Safety Glasses, SL1 and SL1R to be free of defects in materials and workmanship for ONE year. This warranty does not cover normal wear and tear, nor damage resulting from misuse or neglect. Warranty does not cover batteries and charging accessories (or damage caused by either). Warranty exchanges do not cover the cost of shipping and handling. Please hold onto the warrantied item until you receive a replacement. We reserve the right to request the damaged item back.
Warranty Instructions
To begin the warranty process with your COAST product, please complete the Consumer Online Warranty Request Form.
If you're COAST Dealer, please use the Dealer Warranty Request Form.
If you have questions or need further assistance, please contact us or email our warranty department at warranty@coastportland.com.
The Warranties listed above are valid only in the USA & Canada. For warranty information outside of the United States and Canada please contact us for the specifics. Warranty exchanges do not cover the cost of shipping and handling.
Please hold onto the warrantied item until you receive a replacement. We reserve the right to request the damaged item back.
For warranty help outside of the US and Canada, please contact your regional distributor or email us directly at store@coastportland.com
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