Away

Your Away luggage is covered by a lifetime limited warranty. This limited warranty gives you specific legal rights, and you may also have other rights which vary by state, province, or country. A. Products Covered by this Limited Warranty This limited warranty extends to polycarbonate, aluminum, and nylon luggage manufactured by JRSK, Inc. (“Away”) and purchased directly from Away or Away’s authorized retailers (the “Luggage”). Some parts of this limited warranty also extend to batteries sold with Luggage or separately (“Batteries”). Luggage is designed to be used for travel by air, car, train, boat, and foot. This Warranty does not cover your Luggage if you use it in a manner incompatible with that intended design. B. Who this Warranty Extends To This limited warranty extends to the original purchaser of any Luggage or, in the case of a gift, the original recipient of the Luggage. The “original purchaser,” for the purposes of this warranty, is the first purchaser of the Luggage from Away or an Away authorized retailer. The “original recipient” for purposes of this warranty, is the first receiver of Luggage purchased as a gift from Away or an Away authorized retailer. All Away warranties, including any implied warranties, are valid only for the period of time the Luggage is owned by the original purchaser/ recipient of the Luggage. A COPY OF THE PURCHASE RECEIPT IS REQUIRED TO DETERMINE WARRANTY APPLICABILITY. Away limited warranties are not transferable and not applicable to use of the Luggage for commercial or rental purposes. C. Away's Limited Warranty and Responsibilities Away warrants the Luggage in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) forever, when the Luggage is used normally for its intended purposes. D. What this Lifetime Limited Warranty Covers THIS LIMITED WARRANTY APPLIES TO THE FOLLOWING DEFECTS: Cracks or breaks in the shell Wheels, handles, or telescoping handles that break off and are no longer usable Zippers that can no longer be opened or closed Fabric tears that render front pocket fabric non-functional THIS LIMITED LIFETIME WARRANTY DOES NOT COVER THE FOLLOWING: “Cosmetic Damage” which is defined as scratches, dents, dings, scuffs, stains, color changes, normal wear and tear, technological obsolescence, or other non-functional changes in the appearance of the product that occur during normal handling and use of Luggage by any party and which do not impair the functionality of the product as luggage. Aluminum Luggage is particularly susceptible to Cosmetic Damage. Replacement of any non-defective pieces in the luggage (for example, if you purchase Luggage with multiple components and only one component is defective, then we will only replace the defective component). Any luggage (whether manufactured by Away or not) sold by resellers who are not authorized retailers. Luggage sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the Luggage is not “new” or of “first quality”, or has previously been purchased or used by another consumer. Loss of functionality of the battery, which is covered solely by the Electronics Two Year Limited Warranty. Loss of functionality due to consumers being locked out of their Luggage. See “Your Responsibilities” below for information regarding assistance with locked Luggage. In the event of a Defect, Away’s sole and exclusive liability and your sole remedy under this limited warranty will be, at Away’s option, to provide repaired or replacement Luggage, subject to your fulfillment of “Your Responsibilities” below. Replacement Luggage may be provided in a color different from the Luggage you originally purchased. For limited edition, discontinued or out-of-stock Luggage covered under the limited warranty, Away guarantees only replacement of a product with equal or greater retail value and does not guarantee exact replacement of the same limited edition, discontinued or out-of-stock item.