American Standard

> **Editorial note:** American Standard no longer publishes warranty durations on their website and instead directs customers to the literature the product was sold with. > > **Reconstruction flag:** In the source text, two numbered lists — the "DOES NOT COVER" exclusions and the "VOID if the Product" conditions — had their roman-numeral labels separated from their bullet text (a common artifact of two-column PDF extraction). I've reassembled both lists below by matching numerals in sequence and content. This is a reasonable reconstruction, not a verified match to the original layout — worth checking against the source PDF if precision matters for a specific numbered item. # AS America, Inc. ("American Standard") Limited Warranty — Bathing ## General Terms and Requirements American Standard warrants each Product to be free of defects in material and workmanship during normal residential or commercial use for the relevant time periods identified here, measured from the initial date of purchase. This warranty extends only to the original purchaser and is non-transferable unless purchased by a plumber, contractor or other service provider, in which case this warranty extends to the first property owner on whose behalf the product was purchased for installation. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. ## Exclusions and Limitations ### LIMITATIONS AND DISCLAIMERS American Standard's obligations under this warranty are limited to the repair or replacement of the Product or any part, or exchange of the Product for the same or a similar model, in its sole discretion. American Standard reserves the right to make inspections it deems necessary. **WARNING: This warranty DOES NOT COVER:** (I) Any damages caused by lack of proper maintenance or cleaning as directed in the owner's manual. (II) Any damages that occur during shipment. (III) Any damages to personal or real property from use of the Product. (IV) Any damages from negligent or improper installation or use of non-genuine American Standard Parts. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMERICAN STANDARD EXPRESSLY DISCLAIMS ANY WARRANTIES OTHER THAN THE ONE PROVIDED HEREIN, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. AMERICAN STANDARD EXCLUDES SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY APPLICABLE TO THE PRODUCT. IN NO EVENT WILL AMERICAN STANDARD BE LIABLE FOR THE COST OF REPAIR OR REPLACEMENT OF ANY INSTALLATION MATERIALS. Some States do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. Any implied warranties, including those of merchantability or fitness for an intended purpose, are limited in duration to the duration of this warranty. Some States do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. (V) Any damages caused by factors beyond the control of American Standard, such as installation, maintenance and normal wear and tear. (VI) Failure of the Product or parts thereof from external forces such as, but not limited to, vandalism, vehicular or other impact. (VII) Local building code compliance. Purchasers should check with a local building or plumbing contractor to ensure local code compliance before installation. (VIII) Labor or other costs of removal or installation, including any costs of any surrounding material (such as tile or marble). (IX) Any damages caused by an Act of God or natural disaster (such as earthquake, storm, hurricane, lightning strike, tornado, hail, cyclone, typhoon, blizzard, volcanic activity, landslide, tidal wave, tsunami, flood, drought); outbreaks of infectious disease or any other public health crisis; explosion, fire, prolonged break-down of transport; shortage or inability to obtain critical material or supplies to the extent not subject to the reasonable control of American Standard; or any other event or condition beyond its reasonable control. **WARNING: This warranty is VOID if the Product:** (I) Has been moved from its initial place of installation. (II) Has been subjected to faulty or improper maintenance, abuse, misuse, improper use, accident, fault or negligence. (III) Was not installed in accordance with instructions. If the access panel is covered in any manner contrary to the installation instructions. (IV) Has been modified or altered in a manner inconsistent with the Product as shipped by American Standard. (V) Was purchased from an unauthorized seller. (VI) Was accidentally or intentionally damaged. (VII) Was used in a manner for which it was not designed. (VIII) Was improperly shipped, stored or handled. ## Obtaining Warranty Service If you believe you have a warranty claim, contact American Standard, either through an authorized dealer or re-seller, by writing to the addresses below, or visiting the website below: **In the United States** AMERICAN STANDARD BRANDS 30 Knightsbridge Road, Suite 301, Piscataway, NJ 08854 Attn: Director of Consumer Affairs. Toll Free: (800) 442-1902 www.americanstandard.com **In Canada** LIXIL Canada Inc. 5900 Avebury Rd. Mississauga, Ontario Canada L5R 3M3 Toll Free: (855) 836-9615 www.americanstandard.ca **In Mexico** American Standard B&K Mexico S. de R.L. de C.V. Via Morelos #330 Col. Santa Clara Ecatepec 55540 Edo. Mexico Toll Free: 01-800-839-1200 www.americanstandard.com Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, the date the product was purchased and from whom the product was purchased. Also include your proof of purchase (original sales receipt). ## Product Warranty Terms > **Note:** Several cells in the source table repeat the phrase "from date of purchase" twice in a row (e.g. "3-year warranty from date of purchase from date of purchase"). That duplication is preserved verbatim below rather than silently corrected, since it's unclear whether it's an extraction artifact or reflects the source document's own text. ### Acrylic Tubs and Shower Bases **Non-Commercial Use:** - 3-year warranty on pump and motor from date of purchase - 2-year warranty on fittings and plumbing from date of purchase - 2-year warranty on electronics from date of purchase - 10-year warranty on Acrylic Shell from date of purchase **Commercial Use¹:** - 3-year warranty from date of purchase from date of purchase ### Enameled Steel Tubs (Non-Americast) **Non-Commercial Use:** Limited Lifetime warranty from date of purchase **Commercial Use¹:** 1-year warranty from date of purchase from date of purchase ### Americast Tubs **Non-Commercial Use** and **Commercial Use¹** (identical for both): - This warranty only applies to products purchased after July 1st, 2023 - 10-year limited warranty on Americast and enameled surface from date of purchase - 1-year warranty on textured floor surface from date of purchase ### Walk-in Bath / Acrylic **Non-Commercial Use:** - This warranty only applies to products purchased after July 1st, 2023 - 10-year warranty on components from date of purchase - 15-year warranty on bathtub from date of purchase - Lifetime warranty on door seal from date of purchase **Commercial Use¹:** No Warranty – N/A ### Walk-in Bath / Gel-Coat **Non-Commercial Use:** - This warranty only applies to products purchased after July 1st, 2023 - 5-year warranty on components from date of purchase - 10-year warranty on bathtub from date of purchase - Lifetime warranty on door seal from date of purchase **Commercial Use¹:** No Warranty – N/A ### Solid Surface Bases **Non-Commercial Use:** 10-year warranty from date of purchase **Commercial Use¹:** 1-year warranty from date of purchase ### Bath and Shower Doors **Non-Commercial Use:** 3-year warranty from date of purchase **Commercial Use¹:** 1-year warranty from date of purchase --- ¹ The term "commercial use" includes use of the Product in apartments and other rental units, non-residential facilities, hotels, commercial businesses and/or other public accommodations. --- ### Bath and Shower Walls and Optional Accessories **Non-Commercial Use:** 10-year warranty from date of purchase **Commercial Use¹:** 1-year warranty from date of purchase